Player Wellbeing

Responsible Gaming at fb788 — Play Smart, Stay Safe

fb788 believes that gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. This page outlines the practical tools, policies, and support resources fb788 provides to every Bangladeshi player to help them stay in control of their gaming activity.

21+ Only Time-Out Available Deposit Limits Self-Exclusion 24/7 Support

Gambling Should Be Fun, Not a Problem

At fb788, we are proud to serve hundreds of thousands of players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and every corner of Bangladesh. We take that responsibility seriously. Our responsible gaming programme is built around one simple principle: every player deserves the tools and information to keep their gambling enjoyable and within safe personal limits.

Gambling involves real money and real risk. While the vast majority of fb788 members gamble recreationally and within their means, we recognise that for some individuals gambling can become problematic. fb788 is committed to identifying those situations early and providing meaningful support — not just a legal disclaimer.

Important notice: Gambling is for adults aged 21 and above only. Never gamble with money you cannot afford to lose. Never chase losses. If you feel gambling is affecting your finances, relationships, or mental health, use the self-exclusion tools below or contact our support team immediately at [email protected].

21+
Minimum Age
24/7
Support Available
৳200
Min. Deposit Limit
0 hrs
Self-Exclusion Wait
For Adults Aged 21 and Above Only

fb788 Responsible Gaming Tools and Features

Every registered fb788 member has immediate access to the following responsible gaming tools, available at any time through the account settings section of the platform or by contacting the 24/7 support team.

Deposit Limits

Set a daily, weekly, or monthly cap on the total amount you can deposit into your fb788 account. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Limits take effect immediately and can only be increased after a mandatory 7-day cooling-off period, giving you time to reconsider. Reductions take effect instantly.

Session Time Limits

Decide in advance how long each gaming session should last. fb788 will display an on-screen notification when your chosen session duration is approaching, and can be configured to automatically log you out when the limit is reached. This prevents the common pattern of "just one more game" that can extend sessions beyond what you planned.

Time-Out / Cool-Off

If you want a short break from gambling without committing to full self-exclusion, fb788's time-out feature lets you temporarily suspend your account for 24 hours, 48 hours, 7 days, 14 days, or 30 days. During a time-out, you cannot log in, deposit, or place any bets. Time-out requests take effect immediately and cannot be reversed before the chosen period expires.

Self-Exclusion

For players who feel that they need a longer or permanent break from gambling, fb788 offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. A self-excluded account is fully blocked — no logins, no deposits, no gameplay. During the self-exclusion period, fb788 will also suppress all marketing communications directed at the excluded account.

Reality Check Alerts

Reality check alerts are periodic pop-up notifications that appear during active gaming sessions, reminding you how long you have been playing and how much you have wagered during the current session. These gentle prompts help you stay aware of your activity and make conscious decisions about whether to continue or stop, rather than losing track of time mid-session.

24/7 Support Access

fb788's customer support team is available 24 hours a day, 7 days a week via live chat and email. If you feel that gambling is becoming a problem — for yourself or someone you care about — our support agents are trained to assist you in activating any of the responsible gaming tools listed above, in plain English, at any hour of the day or night. Contact us at [email protected] with the subject line "Responsible Gaming Request".

How to Activate Responsible Gaming Tools

Activating any of the responsible gaming tools on fb788 takes less than two minutes. You do not need to speak to anyone if you prefer not to — the tools are built directly into the account settings panel.

Need immediate help? If you want to self-exclude or set a deposit limit right now, contact the fb788 support team via live chat on the platform. Agents are available 24/7 and will action your request instantly — no waiting periods, no questions asked beyond account verification.
1

Log in to Your fb788 Account

Navigate to fb788.io and log in using your registered username and password. If you are having difficulty accessing your account, the 24/7 live chat team can assist you immediately.

2

Open Account Settings

Click your account avatar or username in the top-right corner of the platform to open the account menu. Select "Account Settings" from the dropdown options that appear.

3

Navigate to Responsible Gaming

Within Account Settings, locate the "Responsible Gaming" tab in the left-hand navigation panel. All available tools — deposit limits, session limits, time-out, and self-exclusion — are grouped here in a single dedicated section.

4

Select and Configure Your Chosen Tool

Choose the tool you wish to activate. Enter the parameters you want — for example, a daily deposit limit of ৳500 or a 7-day time-out — and confirm your selection. Changes take effect immediately for all limit reductions and account suspensions.

5

Confirmation and Email Receipt

fb788 will send a confirmation email to your registered email address as soon as the tool is activated. Keep this email as a record. If you do not receive a confirmation within 10 minutes, contact [email protected] to verify the change was applied correctly.

Are You Gambling Responsibly?

Answer these questions honestly. If you answer "yes" to two or more of them, it may be time to use one of the tools above or speak with a professional support service. There are no wrong answers — this is for your benefit only.

1

Do you spend more money on gambling than you originally planned when you started a session?

2

Have you ever borrowed money, sold possessions, or used funds meant for household expenses (rent, food, utilities) to fund gambling?

3

Do you feel irritable, restless, or anxious when you are unable to gamble — for example, during Ramadan, on public holidays, or when your internet connection is down?

4

Have you tried to cut back on gambling or stop entirely, but found yourself returning to it sooner than intended?

5

Do you find yourself "chasing losses" — placing additional bets in an attempt to recover money you have already lost in the same or a previous session?

6

Has a family member, friend, or colleague expressed concern about the amount of time or money you spend gambling — or have you hidden your gambling activity from people close to you?

7

Do you find that gambling occupies a significant amount of your thoughts — planning the next session, replaying past losses, or calculating potential winnings — even when you are not actively playing?

8

Has gambling ever negatively affected your work, studies, relationships, or physical and mental health in a way that you recognise but feel unable to stop?

If you answered "yes" to two or more questions above, please consider activating fb788's self-exclusion or time-out tools immediately. You may also wish to seek independent support from a professional gambling counselling service. Remember: reaching out is a sign of strength, not weakness. fb788's support team is available 24/7 to help you take the first step.

Strict 21+ Age Verification Policy

fb788 enforces a zero-tolerance policy on underage gambling. The platform is open exclusively to adults aged 21 years and above. This is not a guideline — it is an absolute requirement enforced at multiple stages of the player journey.

Registration Check

Every new fb788 account requires the registrant to confirm they are 21 or older during sign-up. Providing a false date of birth is a violation of the Terms & Conditions and will result in permanent account closure.

KYC Document Verification

Before any withdrawal is processed, fb788 requires submission of a valid National ID Card (NID), passport, or equivalent government-issued document confirming identity and date of birth. Unverified accounts face withdrawal restrictions.

Ongoing Account Review

fb788 conducts periodic reviews of account activity. Where age cannot be conclusively confirmed, or where an account is flagged for suspicious activity consistent with underage use, the account will be suspended pending investigation.

Underage Account Closure

Any account confirmed to belong to a person under 21 will be closed immediately. All deposits made by an underage account will be returned to the payment source. If you suspect a minor is using fb788, contact [email protected] without delay.

Tips for Safe and Enjoyable Gambling

Most fb788 players across Bangladesh enjoy the platform as casual entertainment — a way to add excitement to a cricket match or unwind with slots after work. Keeping it that way is straightforward if you follow a few simple habits consistently.

  • Set a budget before you start. Decide on a fixed amount in Bangladeshi Taka (৳) that you are comfortable losing entirely, and stop when that amount is spent — regardless of the outcome of the session.
  • Never chase losses. Chasing losses is one of the most common pathways into problem gambling. If you have reached your session budget, close the app and return another time — the games will still be there.
  • Treat winnings as a bonus, not income. Gambling is entertainment, not a reliable source of income. Never depend on winnings to pay for essential living costs such as rent, food, Eid gifts, or household bills.
  • Take regular breaks. Use fb788's session time limit feature to build in mandatory breaks. Step away from the screen, stretch, and reassess how you are feeling before deciding to continue.
  • Do not gamble under emotional distress. Gambling while upset, anxious, lonely, or under the influence of alcohol can impair decision-making and lead to much larger losses than intended. Wait until you are in a calm, clear state of mind.
  • Keep gambling in proportion. Gambling should be one small part of a balanced life — alongside family time, work, exercise, and social activities. If gaming is crowding out other parts of your daily routine, it is time to reassess.
Did you know? fb788 uses automated monitoring tools that analyse account activity for patterns associated with problem gambling — including sudden increases in bet size, very long session durations, and frequent late-night play. If our system detects these patterns, a member of the responsible gaming team may reach out proactively via email or live chat to check in and offer support.

Talk to Someone You Trust

If you are worried about your own gambling habits, or those of a friend or family member in Dhaka, Chittagong, Sylhet, or anywhere in Bangladesh, speaking to someone you trust is the most important first step. fb788's support team can also point you toward professional resources and counselling services available to Bangladeshi residents.

Enjoy fb788 on Your Own Terms

fb788 is here to provide entertainment — not stress. Set your limits, use the tools available, and explore everything the platform has to offer at a pace that works for you. 21+ only. Please gamble responsibly.

Other Important fb788 Policies

These pages complement the fb788 Responsible Gaming policy and form the complete framework of your rights and protections as an fb788 member.

Terms & Conditions

The full contractual terms governing your use of fb788 — covering account rules, deposits, withdrawals, bonus terms, game rules, prohibited conduct, and dispute resolution procedures.

Privacy Policy

Understand how fb788 collects, uses, and protects your personal data — including KYC documents, bKash and Nagad payment details, and gaming activity logs.

FAQ

Quick answers to common questions about registration, bKash and Nagad deposits, withdrawal timelines, KYC verification, bonus terms, and game rules — all in plain English.